We are pleased to offer FREE worldwide tracked shipping on all orders today.
Below, you will find important shipping information to keep you informed about the process and estimated delivery times.
1 - Order Processing
Upon receiving your order, our Cleo Dispatch Team will quickly process it. Orders are picked, packed, and prepared for shipment within 1-3 business days.
Please note: during peak seasons or holidays, processing times might be slightly extended. Rest assured, we'll always keep you updated.
2 - Shipping Carriers
We work with a network of reliable shipping carriers to ensure your packages are delivered safely and promptly. The carrier for your specific order will be determined based on your shipping address. We partner with well-known providers to offer you the best shipping experience possible.
3 - Shipping Times
Estimated shipping times are as follows:
USA: Delivered within 5–8 business days
Canada: Delivered within 8–10 business days
United Kingdom: Delivered within 4–6 business days
Australia: Delivered within 5–8 business days
Europe: Delivered within 5–8 business days
Middle East: Delivered within 7–10 business days
Rest of World: Delivered within 5–10 business days
Please note: these are approximate delivery times. Unforeseen circumstances like customs delays, extreme weather, or other external factors could affect the schedule. We kindly request your patience in such cases, and we assure you we are doing everything possible to expedite the process.
4 - Tracking Information
Once your order is shipped, you will receive a tracking number via email. This allows you to track your package in real time, for complete peace of mind.
5 - Shipping Costs
Shipping is FREE today on all orders. Normally, costs are calculated based on the weight, size, and destination of your order. During checkout, you can always view the final shipping cost before making payment.
6 - Customs and Duties
For international shipments, your package may be subject to customs duties, taxes, or other fees imposed by your country's regulations. These charges, if any, are the responsibility of the recipient and are not included in the product or shipping costs.
At Cleo, we prioritize your satisfaction and aim to make your shopping experience smooth and hassle-free.
For any questions or further assistance, please contact us at help@buy-cleo.com — our support team will be happy to help.
Thank you for choosing Cleo.
Best regards,
The Cleo Team