FAQs
Full FAQ page available here
How can I take profit of the discounts?
BUY 1 PAIR – GET 50% OFF
BUY 2 PAIRS – GET 55% OFF
BUY 3+ PAIRS – GET 60% OFF
Just add 2 or more pairs of your choice to your cart and the discount will be applied automatically at checkout.
There’s no limit to how many times you can take advantage of this offer.
(For example: order 6 pairs and get 60% OFF on your entire order.)
⚠️ Please note: We are not responsible if you forget to use this promotion when placing your order. Once your order has been processed, we won’t be able to apply missed discounts.
Do you offer international shipping?
Yes! We ship to most countries worldwide. Delivery times may vary depending on your location.
What are the delivery times for my order?
Our standard delivery times are 5 to 10 business days, depending on your country. You’ll receive a tracking number as soon as your order is shipped.
How can I track my order?
Once your order has been shipped, you’ll receive a confirmation email with a tracking number to follow your package in real time.
How to return my order?
If you're not happy with your purchase, please contact our customer support here.
We offer easy returns and exchanges to ensure you have a positive experience with Cirene.
Please refer to our Return Policy for detailed instructions.
How do I choose the right size for my Cleo Shoes?
We recommend ordering your usual size.
Can I wear the Cleo shoes outdoors as well as indoors?
Yes! Their versatile design makes them ideal for both indoor and outdoor use.
